Strive Physical Therapy (“Strive Physical Therapy,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information shared through text messages (SMS).
 

This policy applies to information collected through patient intake forms, in-clinic interactions, phone calls, text messaging, and our website: strive-physicaltherapy.com (the “Website”).
 

1. Information We Collect
 

1.1 Personal Information You Provide
 

We may collect personal information that you voluntarily provide to us, including:
 

• Name

• Email address

• Phone number

• Date of birth

• Health-related information you choose to provide through forms or communication

• Any additional information you choose to include
   

1.2 Log Data
 

When you visit our Website, we may automatically collect:
 

• IP address

• Browser type

• Device type

• Pages visited

• Dates and times of visits

• Referring websites

• Other usage statistics
   

1.3 Cookies and Similar Technologies
 

We may use cookies and similar technologies to:
 

• Enhance your browsing experience

• Analyze Website performance

• Understand visitor interactions

• Support Website functionality
   

You may disable cookies in your browser settings, though some features may not function properly.
 

2. How We Use Your Information
 

We use your information to:
 

• Respond to inquiries

• Schedule and manage appointments

• Provide care-related communication

• Deliver and coordinate physical therapy services

• Process billing and administrative functions

• Improve Website performance and security

• Communicate updates, important notices, or service-related information

• Analyze trends and user behavior
   

You may opt out of non-essential communications, including promotional messages, at any time.

SMS Communications
 

If you opt in to receive SMS messages from Strive Physical Therapy, we may send messages related to:
 

• Appointment reminders or changes

• Follow-up or care-related communication

• Billing or administrative notices

• Important updates regarding our services
   

By providing your mobile phone number through our website forms, patient intake forms, scheduling systems, or other communication methods, and by expressly opting in (such as by checking a consent box or providing verbal or written consent where permitted), you consent to receive SMS messages from Strive Physical Therapy.
 

• Consent is not a condition of receiving care

• Message frequency varies based on your interaction with our office and your care needs

• Message and data rates may apply

• You may opt out at any time by replying STOP to any message

• For assistance, reply HELP or contact us at (620)-473-0164 or email: info@strive-physicaltherapy.com
   

3. Information Sharing and Disclosure
 

3.1 No Sale or Marketing Sharing
 

We do not sell, rent, or lease your personal information to third parties.
 

We do not share, sell, rent, or disclose mobile phone numbers or SMS consent data to third parties or affiliates for marketing or promotional purposes.
 

3.2 Service Providers
 

We may share your information with trusted third-party service providers who assist in operating our business or delivering services. This may include providers that support:
 

• Electronic medical records (EMR) systems

• Appointment scheduling

• Billing and payment processing

• Website hosting and analytics

• SMS and communication delivery
   

These providers are only given access to the information necessary to perform their services and are required to protect your information and maintain confidentiality in accordance with applicable laws.

3.3 Healthcare Privacy (HIPAA)
 

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act.

Any protected health information (PHI) you provide in connection with your care is handled in accordance with our Notice of Privacy Practices, which describes how medical information about you may be used and disclosed and how you can access that information.
 

This Privacy Policy applies to general website and communication data and does not replace our HIPAA Notice of Privacy Practices.
 

3.4 Legal Requirements
 

We may disclose your information if required to do so by law or if necessary to:
 

• Comply with legal obligations

• Protect our rights or property

• Prevent fraud or abuse

• Ensure the safety of patients, staff, or others
   

4. Data Security
 

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
 

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
 

5. Data Retention
 

We retain personal information only as long as necessary for the purposes outlined in this policy and to comply with legal, regulatory, and healthcare record retention requirements.
 

6. Third-Party Links
 

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
 

7. Children’s Privacy
 

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
 

If you believe a child has provided personal information to us, please contact us so we can remove it.
 

8. Your Privacy Rights
 

You may have the right to:
 

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information, subject to legal and healthcare record retention requirements

• Opt out of certain communications, including SMS messaging
   

To exercise these rights, please contact us using the information below.
 

9. State Privacy Rights
 

Depending on your state of residence, you may have additional rights under applicable privacy laws. We will honor valid requests in accordance with those laws.
 

10. Changes to This Policy
 

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Continued use of our Website and services after changes are posted constitutes acceptance of those changes.
 

11. Contact Us
 

If you have any questions about this Privacy Policy or our data practices, please contact us:
 

STRIVE PHYSICAL THERAPY
 

109 S 9th Street
Humboldt, KS 66748
 

Phone: 620-473-0164
Email: info@strive-physicaltherapy.com